Trust, Customer Data Security, and Privacy

Your Data Is Our Priority

NEXTStep is committed to building trust with all customers, and we are constantly working
toward aligning data privacy practices with the latest certifications and accreditations.

SOC 2 Compliance: The Five Trust Service Principles

Security: Protection against unauthorized access and system vulnerabilities

Confidentiality: Strict controls ensuring sensitive information remains protected

Privacy: Responsible management of personal information per regulatory guidelines

Processing Integrity: Accurate and reliable transaction processing you can trust

Availability: 99.5% uptime guaranteed for maximum business continuity

Enterprise-Grade Security Infrastructure

We implement Microsoft’s comprehensive security stack alongside industry-leading protection tools to create a robust defense system that meets the highest security standards.

Your Business Data Remains Yours

Your transaction data remains your property. We maintain an online data retention period with secure archiving thereafter, ensuring your historical information remains accessible when needed.

World Class Data Center Infrastructure

Our platform operates from NTT’s enterprise-class Ashburn, Virginia data center, featuring redundant power, advanced climate control, and multi-layered physical security measures.

Commitment to Continuous Improvement

Our security program includes regular testing, assessments, staff training, and 24/7 monitoring to stay ahead of emerging threats and industry developments.